These are the Terms & Conditions for the use of the webshop of Wooden Wannahaves. Read them carefully because they contain important information. No agreement can be created without the clients agreement to the mentioned Terms & Conditions in this document. By confirming your order for the goods on the website of woodenwannahaves.com the consumer is also confirming the acceptance of these terms & conditions.
Article A – Identity
To confirm the agreement woodenwannahaves.com will mention its statutory name and its physical address:
6245 JE Eijsden
KVK no. (Registered number at Dutch Chamber of Commerce) 53351517
Dutch Law is applicable on every order made.
Article B – Inaccuracies & errors
Wooden Wannahaves cannot guarantee that the content of its website is free of inaccuracies and errors. We can also not guarantee that all the information is up to date. We are entitled to change the content or anything else on our website at any time.
Your screen might differ in colour from the original product. This depends on screen, browser and your computer settings. Wooden Wannahaves makes every effort to have the right colours displayed on our website. Keep in mind that wood is a natural product and therefor our products might slightly very in colour. Not two items are exactly the same.
Article C – Payment
The mentioned prices are inclusive Dutch VAT of 21% and are exclusive shipping costs. The displayed prices are subjected to change at any moment. Wooden Wannahaves are not obliged to honour the prices in the webshop when errors or technical problems occur.
The following payment possibilities are accepted: iDeal (Netherlands), PayPal, Mister Cash (Belgium), Visa, MasterCard, Bitcoins. When you have placed an order you will receive an confirmation email which is automated. Payments are processed by Mollie B.V. betaaldiensten.
When Wooden Wannahaves suspects fraud or similar it reserves the right to cancel the purchase.
Article D – Shipping
Our products are shipped by DPD. After your order has been dispatched you will receive a tracking number by email. Products are dispatched within 1-3 working days after the payment is received.
When one of our products is out of stock we will notify you when placing the (back)order. In some situations this may take more than 4 weeks. This because our products come from all over the world and are mostly hand made. Wooden Wannahaves will do their absolute best to send the ordered item as soon as possible.
Article E – Cancellation Period
The consumer has the legal right to cancel an order within 14 working days, after delivery of the goods, unless otherwise is agreed upon. During the cancellation period the consumer can cancel the order without any obligation, other than the obligation to bear the costs for returning the goods to the supplier in its original packaging. We strongly advice to provide the return shipment with a tracking number. Wooden Wannahaves is not responsible for any damage, theft or loss. The goods need to be returned in the same condition as they are send by Wooden Wannahaves. Wooden Wannahaves has the right to reject a returned product when these or the original packaging is damaged. Products that are defective are exchanged for the same type and colour.
Article F – Campaigns and discounts
Reduced prices are time limited. Campaigns cannot be combined with other action codes. Discount codes are only valid once. Discount codes and campaigns are only applicable to new purchases via the webshop and cannot be redeemed retroactively.
Article G – Privacy
When placing an order personal information will be saved. This information will be treated with care. None of the information will be passed on to third parties.
Article H – Cookies
Article I – Complaints
Wooden Wannahaves strives for a high costumer satisfaction. If anything from your experience with our webshop have not been at the expected level please let us know by sending a email to firstname.lastname@example.org.
Article J – Intellectual Property
The website woodenwannahaves.com and all of its sub-domains are the intellectual property of Wooden Wannahaves vof. Nothing may be copied or used without our permission.